Privacy Policy

Privacy Policy

Privacy Policy & Security

At Spectrum Consulting Services, LLC, the privacy of individual that utilizes our site and online payment options are of the utmost importance.  We work diligently to protect the confidentiality, to restrict the transfer of personal data, to incorporate all technical safeguards at our disposal and to further utilize an appropriate security policy.  We do not and will not sell or rent any personally identifiable information to anyone.  If you have any questions, comments or concerns regarding this statement, please contact us at:

Spectrum Consulting, LLC
129 West 4th Street
Lorain, Ohio  44052

Information Collected

At Spectrum Consulting Services, LLC, your privacy and the protection of your data is our main concern.  Collecting information, how the information is used and with whom the information is shared, the kind of security procedures in place to protect the loss of information, misuse or alteration of information under Spectrum Consulting Services control.  If you feel that we are not abiding by our posted privacy policy, please contact us.

Spectrum Consulting Services, LLC is the sole owner of the information collected on this site.  We will not sell, share, or rent this information to any others in any way that varies from what is disclosed in this statement.  Spectrum Consulting collects information from our clientele in several different ways.  You may receive information regarding new programs, services and other special offers that have been made available to our families.  In order to make a payment, you may create an account prior to completing your purchase.  Users are required to provide date including: contact information such as name and shipping address; financial information such as credit card number, expiration date, billing address, and billing phone number.  If we encounter difficulty when processing an order, this contact information is used to contact the parent/guardian providing payment or information.  This information is collected from a secure web page and encrypted for our customers’ protection. It is not sold to anyone else under any circumstances. We may disclose this information to your credit card issuing bank if a fraudulent order is being investigated or disputed by you.

SHARING

We may use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.  At Spectrum Consulting, LLC, we value your privacy and will never release any account information to anyone outside of the necessary core groups that help our business function unless our customers give us the authority to do so.

LEGAL DISCLAIMER

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.

LINKS

This web site contains links to other sites to provide educational services to our clientele. Please be aware that Spectrum Consulting Services, LLC is not responsible for the privacy practices or content of other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

SECURITY

Your account information is password-protected for your privacy and security. We use industry-standard SSL-encryption to protect data transmissions in certain areas such as our shopping-cart and account pages.

We also do everything in our power to protect user data offline. All sensitive information is restricted in our offices. Only employees who need the information to perform a specific job (for example, an Educator or part of the Administrative Staff) are required to sign non-disclosure agreements before being granted access to personally identifiable information, and are required to lock their station when they leave their station.

All employees are kept up to date on our security and privacy practices and our employees are reminded about the importance of keeping clientele data secure and safe at all times.

CORRECTING AND UPDATING PERSONAL INFORMATION

You can add new information and update credit cards on your account page of the site along with the ability to modify your login information.

FAIR CREDIT BILLING ACT

We guarantee that every online transaction you make will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at our online store. Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

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